Privacy Policy
Last updated 03 Aug 2026
Welcome to M-Tech Systems IT Services. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, products, and services.
1. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Company Name
- Billing Information
- Payment Details (processed securely through third-party payment gateways)
- IP Address
- Browser and Device Information
- Any information voluntarily submitted through contact forms, support tickets, or live chat.
2. How We Use Your Information
Your information may be used to:
- Process orders and payments
- Deliver digital products and software licenses
- Provide software installation and technical support
- Develop custom software solutions
- Respond to customer inquiries
- Improve our website and services
- Send important product updates and security notifications
- Prevent fraud and unauthorized activities
- Comply with legal obligations
3. Digital Products
Our digital products include but are not limited to:
- Source Code Packages
- Software Applications
- Website Templates
- Mobile Applications
- APIs
- SaaS Solutions
- Digital Downloads
- Software Licenses
Access to purchased products is provided after successful payment verification.
4. Custom Software Development
For custom development projects, we may collect project-related information, business requirements, documents, APIs, credentials, and communication necessary to complete the agreed scope of work.
All confidential information shared by clients is handled responsibly and used only for project execution.
5. Payment Security
Payments are processed through secure third-party payment gateways. We do not store complete credit card, debit card, or banking information on our servers.
6. Data Security
We implement industry-standard security measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.
7. Third-Party Services
Our website may use third-party services including payment gateways, analytics tools, cloud hosting providers, communication platforms, and authentication services.
These providers have their own privacy policies governing the handling of your information.
8. Cookies
Our website may use cookies to improve user experience, analyze website traffic, remember user preferences, and enhance website functionality.
9. Data Retention
We retain customer information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
10. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information where legally permitted
- Withdraw consent for marketing communications
11. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Updated versions will be published on this website.
12. Contact Information
If you have any questions regarding this Privacy Policy, please contact us using the contact details available on our website.